Customer Supplied Items

It Takes a Stitch will not always be able to provide the items that you want embroidered. Sometimes you have hand crafted an item or received a gift that you want personalized. Sometimes, it is better that you take the time and effort to source an item that meets your exact needs.  When this is the case, I am willing to accept customer supplied items (not hats/caps) provided they are determined to be a good product for embroidery.

1.) Items and design placement must be suitable for embroidery. Usually, I will need to physically see the item to be able to determine if I can successfully do what you want. 

2.) Items should be new. Used items must be clean and are evaluated on an individual basis.

3.)  Items should be products that I do not sell or offer for sale.

4.) Customer may need to supply an extra item or extra piece of fabric of the same type for test stitching.

5.) Customer is responsible for ensuring their own items are free from any defects and flaws prior to delivery to It Takes a Stitch.

6.) Minimum pricing starts at $20.00 Set up of custom designs and logos is an additional charge.

6.) The customer understands that It Takes a Stitch maintains the highest degree of quality and workmanship.  However, we cannot always prevent or control a failure of the embellishment equipment or unexpected results on items that we do not provide.  Problems rarely occur, but you need to be aware of this possibility. If you supply an item then you accept the risk. It Takes a Stitch is not responsible for replacement or cost of customer supplied goods if they become damaged in the process of embellishment.

7.) ALL SALES ARE FINAL.

Contact Regina Cassidy for more information.

Business to Business Wholesale Customers

Please contact Regina Cassidy to discuss your needs.

Regina Cassidy Arlington, Virginia 703-405-6688 regina@ittakesastitch.com

serving Northern Virginia, Georgetown, and Washington DC